I bought a new Lemark printer/scanner/copier last week. This is my third Lexmark and I like them because they're quality. I got rid of the first one because I wanted the 3/1 combo and I would have used the second one with my laptop, but it wasn't compatible with my operating system.
I liked the fact that Lemark included everything I needed. Well, they used to. This time around there was no black cartridge and no USB2 cord.
I have to say that I think it's pretty damn sucky that Lexmark doesn't even include a black cartridge with a brand new product. Their reasoning is that you can do black printing with the color cartridge. That's lame, Lexmark, you're only doing it to save yourselves expense.
That having been said, I called to complain about the fact that there was no USB2 cord included and they sent it to me, free of charge, and I received it within two business days. That's good customer service. It was a "no go" on the black cartridge though....LOL! Trust me, I tried.